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Call us at
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Here at Simple Solutions, our customers are treated like royalty. If it wasn't for them, we wouldn't be here! We have been delivering the highest quality service possible along with simple
solutions to clients all over the world for the past four years! We have been able to collect some real testimonials from a few of our customers, and they are listed below.
Click Here to add your own testimonial to our web site.
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We started doing business with Simple Solutions because we know them personally
and we know what a good company they are. We have continued with them because of the
good service we have experienced. Their prices have been extremely competitive and support
has been quick and thorough. We started with one account (domain), and now have five
and plan to purchase more with them. We have been pleased with the speed, efficiency
and reliability they have shown to our business.
And we highly recommend their service and business.
Customer Since: 10/18/1998 -
John Underwood II
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Simple Solutions has done a great job, their fast,
their pages look great, and their rates are cheap. I would recommend Simple Solutions to
anyone, they really know the little tricks to make the web-site work great.
Please feel free to call me at 254-729-2121 for more information
Customer Since: 2/25/1999 -
Mike McLelland
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This is our first venture into the world of e-commerce and we were
looking for a hosting company that provided easy to use tools, a good
shopping cart script, ample disk space and prompt technical support.
We signed up with Simple Solutions on a Saturday afternoon and by that same evening
they had given us our IP and configured our server. That's quick!
So far we've been very pleased with the service from Simple Solutions, especially the
tech support. Our site is our only storefront, so if it isn't working
we're sunk. Whenever we send them an email (day or night) about a difficulty,
question or concern we always get a fast, accurate and professional
response. It's very important to us to have good support services and
Simple Solutions hasn't failed us yet!
Customer Since: 4/10/1999 -
Lisa Jensen
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We have a small retail online business, and needed to find a host with a shopping cart.
Although I had precious little experience with shopping cart setup, I was successful in
setting it up on our site, with the help of Simple Solution's knowledgeable support staff.
I have been nothing but impressed with the friendly help I have received. The PlusMail file
manager is very easy to use and understand, as is all documentation provided by Simple Solutions.
In short, I would highly recommend Simple Solutions as a comprehensive, user-friendly,
professional web hosting company with knowledgeable, friendly support staff.
Customer Since: 9/27/1999 -
Carole Weideman
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I have not had much training on web site development and hosting. Simple Solutions has saved me and helped me
tremendously. Thank you all for being available 24/7 for me. I'm on my second domain already thanks to you.
Customer Since: 10/26/1999 -
Bart Clark
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Simple Solutions is terrific. They offer every bell, light, and whistle known to man kind, and at very
reasonable prices, too. Plus the support is top-notch--and I should know, I ask A LOT of questions.
It was a lucky day for me when I found this vendor. yaaay!!!!
Customer Since: 11/10/1999 -
Jennifer Burnham
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When I opened FloralSeasons.com, I had no one to guide me in establishing my presence on the web. I found a hosting company
that promised to take care of everything for me. I simply paid for my hosting and they designed my website "for free." It didn't take
long to see that it wasn't as "free" as they promised. I was charged for every change they made and they would not allow me to access
my account to make those changes myself. They had me!
I shopped around and found Simple Solutions. Before switching over, I expressed my web hosting concerns to Curtis. I needed to know that this
was a company I could trust. I haven't been let down! Once I made the switch, the staff at Simple Solutions was very patient in helping me take
control of my own website and answering my questions. Their customer service is incredible! After what I've been through, I can honestly say
that I'm thrilled to have found Simple Solutions!
Customer Since: 12/29/1999 -
Vicki Nace
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Hello... I'm 24 years old and an independent filmmaker. On my site I host original broadband content in Streaming
audio and video. I receive compliments all the time on how fast my server is and whenever there is any problem it
is dealt with usually before I have to send out an email. And whenever I do the response is always immediate and
thorough. Thank you very much for helping me achieve my goals on changing the way people see entertainment on the web.
Customer Since: 1/20/2000 -
Arik Renee Avila
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Today, I asked how I could setup pop email addresses through my domain name and I was kindly guided through
the 4 consecutive emails with questions that I had. Plus, I especially liked the "Chat Live" feature on their web site!
Curtis Stevens came on and provided me with an answer faster than I could have imagined! But the remainder of the
answers to my questions came from Rod at support. In the end, I was able to achieve what I thought was
going to an insurmountable task.
Thank you Rod and Curtis. Good Job!
Customer Since: 1/31/2000 -
Alex Roberts
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Simple Solutions has always provided me with fast and friendly service. I
am a Marketing Counselor at the Business Development Center of Southwestern
Community College and I tell all my students in our e-commerce classes about
Simple Solutions.
Customer Since: 2/17/2000 -
Gary Rifkin
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I am a self-taught web designer and promoter. I have been totally satisfied with Simple Solutions -
from the beginning when I was constantly emailing the support team (who answered ALL of my silly
questions with easy-to-understand answers) to now, when I know what I'm doing! I have NEVER considered
changing providers and have added their link to our site. Keep up the great work!
Customer Since: 2/29/2000 -
Chris A. Wozniak
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I purchased your hosting services for one of my clients in April 2000. I had never done an internet site before, so I was
a little nervous about "up-loading" files to the server, etc. The client also wanted an email address to match his .com
address, and again, I was nervous. The last thing you want to do is mess up a client's site!! So, I emailed all of my
questions to your helpful staff and within 24 hours I had all the answers I needed. By that weekend, I was able to launch
http://www.snakes-n-scales.com My client is very happy with his site and I am extremely pleased with your services.
I will be purchasing future hosting services from you, as I am setting up my own web development business. I have already
used Simple Solutions to register my company domain name and am in the process of putting together my website. I have been
extremely satisfied with your company and am looking forward to providing you more business in the future. I have a few new
clients, and am going to suggest Simple Solutions for their hosting needs as well.
Thank you, again!
Customer Since: 3/15/2000 - Anna Boesenberg
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Having chosen Simple Solutions to host numerous sites over the past three years, I have only praise!
Customer Since: 3/20/2000 - John Boccaccio
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It's great. Never have any problems, and I remember how patient you guys were before I became a webmaster. It seems like
yesterday. Thanks again. I'm not going anywhere. Love the service.
Customer Since: 3/21/2000 - Kevin Hayes
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I use simple solutions to host 5 different web sites. When I started building sites 3 years ago I had
absolutely no clue about how to begin. With both the help and support that is provided around the clock
I now sale my services and am confident that if I can't find the solution to my problems, the support
staff at simple solutions will help me quickly and efficiently.
Customer Since: 3/27/2000 - Ken Rowland
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Hi, I am 43 years old and new to the internet, I had an idea of putting my little radio show on the net but
wasn't sure how to do it as I had no previous experience on computers, I was a Chef for most of my working career,
no PC's in the kitchen!. Anyhow I looked at lots of web hosting companies and I have to say Simple Solutions are the best.
Their web site is very user friendly and their support service is second to none. AS you can imagine I had lots of
questions and they were very prompt with their answers and helped me so much. I tell everyone about their service,
"Simple Solutions" Better than the best of the rest. Barry
Customer Since: 4/5/2000 -
Barry Gaffney
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We have dealt with numerous web hosting providers in the past and couldn't find one that satisfied or
lived up to our expectations, until the day we found Simple Solutions. We thought it was a miracle
that we found them, due to the comfort they provided in such services as registering, hosting and
customer support in the smallest problems that any web designer may encounter. We were very impressed
by the extremely quick and professional responses we received from their sales and support staff.
We have no doubt in our minds that Simple Solutions is one of the best hosting providers available
today, if not the best. As of September 24, 2000, we have 6 active domain name accounts with them and
expect to exceed over 50 within a year, because of their simple and risk free solutions.
Customer Since: 7/27/2000 - Charles Succar
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All I can say is GREAT! When I built my web site I had exactly six months worth of computer experience under my belt, the staff at
Simple Solutions literally held my hand through the process, and in no time had this rookie up and running and taking order from my web
site. I can't say enough good about these folks, if they can do it for me, then they can do it for you.
Absolutely great service!
Customer Since: 8/18/2000 -
Dale Swansey
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I would like to take a few minutes to express my
sincere thanks to all at Simple Solutions. They
are the greatest to work with.
I have just now finished my website with much help
from Technical Support. Every time I sent and
email requesting help, I received a response within
minutes and normally my problems solved within
1/2 hour. NOWHERE ELSE HAVE I FOUND THIS TYPE OF
SERVICE AND SUPPORT! I would recommend Simple
Solutions to anyone (and I already have)!
Thanks again to all at Simple Solutions for making
a difficult task simple!
Customer Since: 8/28/2000 -
Christine Corbett
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I have turned to Simple Solutions to host our website because of the robust features that they offer. I am in the
process of taking the current site down from a Microsoft host and transferring it over to Simple Solutions because
Microsoft cannot offer the flexibility. I have a question... check out the live chat! Then let me know if you
find a question they can't answer!
Customer Since: 10/18/2000 - Greg Uptegraph
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I recently signed up with Simple Solutions to host my Web page for my new business and I just wanted to let you know how great your technical
support staff has been. I registered my Web address with Network Solutions and they have been terrible to work with. Your technical support team responded to me via email within 30 minutes
(and believe me, I had some pretty dumb questions) :)
Anyway, I just wanted to let you know how impressed I am with your service, quick response and friendly assistance. I am so glad I used your company as a Web host!
Customer Since: 1/28/2001 - Stephanie Kallbacka
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The prompt, courteous and informative support and assistance I have received from your tech support site is more
than I ever anticipated I would receive when I signed on for your services! When my first attempt at publishing
my first web page failed, I was astounded at the prompt response I received when I emailed support. The support
techs are very knowledgeable, supportive and patient! I am so glad that I found Simple Solutions!
Customer Since: 1/31/2001 - Dee Sivertsen
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Simple Solutions has truly made the development of our on-line business simple and easy! It is always easy to get
in touch with them, and service is great!
Thanks Simple Solutions!
Customer Since: 2/3/2001 - Dixie McLelland
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We had done an exhaustive search for a web host who provided good services for a fair price and above all provided
excellent customer service. We have changed our web hosting service provider a few times after having found out that
they did not live up to their advertising and provided poor customer service. Then we tried Simple Solutions.
We had decided to test out our potential new web host with a simple email inquiry and see how long it took them to
respond. We were shocked when we received an email response within 15 minutes. We signed up! Since then, they have
added a Live Chat service, which works very well. The service has remained excellent and we remain happy clients of
Simple Solutions.
Customer Since: 2/7/2001 - Rob Robertson
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Simple Solutions was very attentive to my concerns and very fast in their reply. The thing that I was most impressed
with was how quickly they transferred my domains. Network Solutions is usually a black hole when you have domains parked
there, but they transferred my domain in under 48 hours.
Customer Since: 2/13/2001 - Eric Trinkus
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I can thoroughly recommend Simple Solutions. I tend to us my website in bursts of activity followed
by just leaving it run itself. I don't have to concern myself with the maintenance as it's always
there up and running. Support is excellent, as it the responsiveness of the servers. Have always had
a fast and to-the-point detailed reply to any support queries.
Customer Since: 2/20/2001 - John S. Smith
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I have found Simple Solutions to be professional, dependable and reasonably priced. We did extensive research before we made a
final decision as to where to 'park' our website. We are more than satisfied with the service we have received.
Customer Since: 3/02/2001 - Karen Spigler, Attorney at Law
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Low rates, shared full function ssl at no extra cost, fast service responses / actions. What more can anyone want?
Customer Since: 3/14/2001 -
Mark Austin
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I have only been a customer for a few days but am very satisfied with the service. I'm setting up my own website
for the first time and the folks here have been very helpful. Thanks!
Customer Since: 3/20/2001 - Cynthia Williams
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I just wanted to tell all you people out there looking for good,cheap, dependable Web hosting,that you can
stop looking. Here it is at Simple Solutions. I have a lot of experience with different web hosts for different
kinds of clients, and had I discovered Simple Solutions sooner,I could have saved myself a lot of time & hassle.
Not only do they offer features that most other hosts charge a lot more for (if they have those features at all),
but the support team has answered all my questions, even solved problems caused by my own ignorance. (Believe me,
this level of support is NOT the usual practice of other hosting companies on the Web!!)
Customer Since: 3/28/2001 - Robin Gilmor
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Great Costumer Support. The shopping cart included is very customizable and just as good as any shopping cart
you would pay $500+ to have custom made. Have not had any problems with anything.
Customer Since: 3/30/2001 - Camilo Wartenberg
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I just wanted to take a minute and let you know what a great job you
folks are doing. I liked your service on the first site I did so well,
I have just completed setting a second site with Simple Solutions. I also
thought you'd like to know that I have recommended your company for
two other projects I now have out to bid!
Thanks for the quick set-up, almost instant responses to my questions
and the great on- line service features. I have a feeling we'll be
working together quite a bit in the months to come.
Customer Since: 4/11/2001 - Bill Bateman
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Excellent Service. Calls or Emails returned promptly.
Customer Since: 4/18/2001 - Betsy Ball
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You have the best customer service in the business. It took our old host days to get back to me and
sometimes they didn't at all. I know that some of my questions at times seem very simple, but no
matter what the question you have always answered promptly and politely. It is appreciated!
Customer Since: 5/17/2001 - Dustin Muller
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I have nothing but good things to say about Simple Solutions. The most helpful feature is the Chat Live. Instant access to a tech is invaluable. There
are always people there to walk you through your complicated situations.
Customer Since: 5/21/2001 - James Buie
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In the category of small miracles you can now list SIMPLE SOLUTIONS. Not only did the folks at tech support
assist me in transferring an account from another source, they easily established a second site complete with
domain registry. For each of my questions they supplied an answer within a very short time.
Being able to get some technical assistance in real time is absolutely one of the keys to Simple Solutions
Success. I did research to find this company and now I am sure I have found the perfect match for me and
my clients. My little company will be a long time member here. Three cheers for Simple Solutions!
Customer Since: 5/27/2001 - Ginger Nielson
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WOW! A technical support group that actually provides accurate and quick answers to your questions. I have only been a customer
for approximately one month but during this time I have had to contact technical support three times to answer "how-to" and technical
set-up questions. In each case, I received an immediate response containing an accurate, clear, and understandable answer to my
question. I am very impressed and when the renewal for the current web host of my personal website comes up for renewal, you can
bet I will be switching to Simple Solutions.
Customer Since: 6/22/2001 - Michael M. Riley
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Thanks for the support, as a computer novice you help make it easy to stay in touch with the world.
Thanks again!
Customer Since: 6/27/2001 - Ben Galletti
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I started www.honestinfocentral.com with Simple Solutions as my host. I had been looking for a host that would actually do what they promised,
and boy have I ever been pleased with the service. They got my site ready in next to no time, and with some of my more difficult technical
support needs, have responded with solutions within an average of 5 minutes. Honest Info Central is a consumer directory covering an
extremely wide variety of topics. As such, it was critical for me to use a web hosting service that was quick, reliable and answered my
needs rapidly. I've found that it is Simple Solutions, and at a very competitive price. I'm delighted.
Customer Since: 7/13/2001 - Drew Davenport
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I just wanted to let you all know how much I have appreciated your hand holding as I have worked my way through the
process of setting up my Web site and getting everything to work correctly. Hope to send others your way.
So few services are truly services now days.
Customer Since: 7/18/2001 - Norman Boswell
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So far I things are great, your customer support is wonderful, it's nice to actually get a response and even better to get a response in less than 30 minutes.
Customer Since: 7/19/2001 - William Santiago
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I started from scratch. I chose Simple Solutions because I could not find a better price. I doubt I would find better customer service either.
It was nice to have 24-hour technical support and a live chat room to ask questions. The support team was very helpful in integrating the shopping cart
and my merchant account with my site. I enjoy the peace of mind in knowing that as my business grows, I will be able to count on Simple Solutions to
help me improve and update my website. - Kevin Arnold, www.123smartshopper.com
Customer Since: 7/23/2001 - Kevin Arnold
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Simple Solutions has been wonderful to work with. Technical questions have been answered promptly and the server
has been very reliable. They've been a blessing for passsion4jesus.com.
Customer Since: 7/23/2001 - Jim Shea
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As I am blind and disabled I sometimes find tasks others take for granted difficult so I need a high level of customer support.
All of my emails for assistance have been answered promptly and efficiently. With their performance so far I would not hesitate
to recommend Simple Solutions to anyone.
Customer Since: 7/30/2001 - Gary Armstrong
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I did a lot of research when I was looking for a company to host my site, TigerForums.com. I compared a LOT of hosting
companies and my search kept leading me back to Simple Solutions.
Simple Solutions offers the best combination of price, features, speed, infrastructure and customer support. All of my
questions are answered quickly and professionally; My site is always up and loads extremely quick.
If you are looking for a host for your site, Simple Solutions is the winner hands down.
Customer Since: 8/3/2001 - Brett Golden
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Boy oh boy... Simple Solutions, the name speaks for its self. I had trouble uploading my site and they were there every step of the way.
1# in customer service AAA+ in email response. I may have sent a dozen emails and someone was their to answer everyone with accuracy
and speed. I say for get the rest... the value is great... the support is super... Simple Solutions couldn't get any better even if they tried. I
only wish they had an 800 number.
Customer Since: 8/5/2001 - David Ebanks
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I would like to thank your sales and support team. I placed my request for a new domain name and had my site up and running in less than two days.
The reason I decided on Simple Solutions was the various levels/prices of service and the shopping cart availability. My first experience installing the shopping cart was not successful. I sent in a help request and had the problem solved in a couple of hours, which happened to be a Sunday night over a holiday weekend.
Thanks for your help!!
Customer Since: 8/31/2001 - Hal Jones
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Simple Solutions have to come to the rescue more than once. This is the first website I had ever built. I was (and still am) a complete novice. Every other day for awhile,
I was emailing support for help. They always answered FAST, Friendly and I received good solid answers. They hung in there with me till I got it right. Simple Solutions
has gone out of their way to help me get my site up and running. I can't say enough good about every person I have come in contact with. Just PLANE excellent! Thank you!
Customer Since: 9/17/2001 - Virginia Sowers
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Having been with Simple Solutions since the end of November, working to set up my web design business here in Israel, I have nothing but kudos to give to Simple Solutions and their
wonderful support staff. Being half way around the world from my server made me a bit nervous, wondering if the time difference from here to there (8 hours) would put a crimp in my receiving Technical Support.
Since I am usually awake when they are asleep and vice versa, I really wondered at their ability to have a 15 minute response time to any questions I might have. I shouldn't have worried about that. I typically receive a response from the same two folks in 15-30 minutes of me sending my message to the support area. I don't think these two ever sleep!
I have even received responses from them at the same time I receive the tracker information!
I have found the technical support folks to be patient and informative, sometimes answering multiple questions on the same issue (as I think of more detailed questions), in a very short time.
Always patient, polite, and willing to help. Technical Support is very important to me, having been in a service profession for most of my adult life. Tech Support says so much about a company. I would recommend this (my)
server to anyone looking for a home for their website!
Keep up the good work!
Shalva
Jerusalem Israel
Customer Since: 11/24/2001 - Shalva del Castillo
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I have only had this site now for about two months. In that time Simple Solutions has been no less than
excellent. They have answered all my question and offered support usually within the hour of my asking.
My site is easy to manage through their system. I am very pleased with the service and quality of this
company. Thank you and I look forward to a long and prosperous relationship.
Customer Since: 12/3/2001 - David Rowe
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I spent quite a bit of time sorting through innumerable web hosting services. I could not be happier with the
decision to select Simple Solutions. The process of transferring has been exceptionally smooth. Customer and
technical support has been prompt and courteous. Thank you Simple Solutions!
Customer Since: 12/24/2001 - Stephen Moore
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The folks at Simple Solutions have been extremely helpful in getting my site going. This is an excellent choice for all your website needs!
Customer Since: 2/2/2002 - Brian Johnson
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Simple Solutions made it simple! I had the site running in no time at all thanks to the help and quick response time of technical staff.
Customer Since: 2/2/2002 - Jon Nowak
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I've been working with some hosting companies since 1998 (at least 5). I had problems with all of them: servers down, bad customer support, very slow customer support ...
When I finally found simple solutions I forgot everything. I just uploaded my site and it its running since then without problems. If I need something they always help quickly, it does not matter if it is by day or night. A great service of support although surely you will not need it once your site is working
My site is always up and loads quick. I would recommend simple solutions to anyone.
Customer Since: 2/22/2002 - Miguel De la Marta
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When I went looking for an e-commerce site I was shocked to see the prices that most places wanted to host my site.
I was for sure that my website was not going to be a reality. I had been looking for over a course of 2-3 weeks at different plans on the Internet.
I happened to go to a site where Simple Solutions was advertising and saw the prices that they were displaying to host a site and I could not believe
it!!! I was convinced that there was a catch somewhere. I compared the features that they offered and I was shocked on how much I got with so little money.
They offered everything I was looking for in 1 package, hosting, shopping cart software, disk space storage and most important to me was support.
After looking at a few other sites I came back to Simple Solutions and signed up for a 1 year host and they even made it cheaper by signing up for a year!
When I got my site up and running I had some questions about the shopping cart software. Every time I had a question about it I had a response and a
solution to my questions via email less than 30 minutes later!!!! They even pointed out some bad html code that I did not see that was causing a problem.
I have been most satisfied with Simple Solutions and have recommended them to anyone who asks for a place to have their web site hosted.
Customer Since: 6/6/2002 - Jim Russell
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I have been a customer for several years now, and I really can't find the right words to describe how GOOD this company is. Customer support is lacking
across the board in the hosting industry, but this company is truly an exception, because they go ABOVE and BEYOND support. I put together a shopping
cart for a client for the first time, and this shopping cart was very involved. The tech support team worked with me on a weekend to get it up and going!!!!
That meant a LOT TOO ME!!!! I always direct all my clients to them, and as long as the technical support team is top notch, I will always be their CUSTOMER!!!
Customer Since: 6/18/2002 - Jerome Benton
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With the multitude of hosts on the Internet, what makes Simple Solutions stand out from the crowd? Plenty! My domain name transfer
was simple and speedy, and I've experienced no downtime. The customer service is always top notch, as I receive answers to my questions
within minutes! One of the main reasons I switched hosts to Simple Solutions was their "all-in-one" e-commerce package. The shopping
cart is powerful and easy to administer, and their strategic partnership with Echo gives me complete credit card capabilities at exceptional
prices. From setup to sales--there's no doubt in my mind--they are the best on the web!
Customer Since: 8/12/2002 - Paul G Munger
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Setting up a web site with Simple Solutions was truly simple. The tech support was awesome. I had many questions because this is my first website.
Tech support cheerfully answered my many questions very quickly. I would recommend Simple Solutions to anyone.
Customer Since: 1/03/2003 - Sandra Libby
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Simple Solutions is Simply the best, I have had nothing but a great experiance with them.
Customer Since: 1/21/2003 - Robert Trickett
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What a fantastic host!! Since joining in February, I have had 100% uptime
with no interruptions, no complaints from my customers. The support team is
wonderful, responding within an hour most times, and getting my problem
resolved quickly. Couldn't ask for a better host. Thanks!!
Customer Since: 1/24/2003 - Jason LeBlanc
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Setting up our website www.thebomboniereshop.com with Simple Solutions would not have been simpler! Registration took just a few minutes. The staff was extremely efficient
and quick in answering questions and providing assistance. When we discovered a glitch in retrieving mail - due to a problem with our internet provider -- the staff at Simple
Solutions helped us to fix the problem promptly.
Customer Since: 1/29/2003 - Patrizia Costa Frezza
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I am very happy with the quick response, efficient set up and quick follow through on problems your company provides. I also appreciate how you work with
my webmaster to make things happen.
Thank you so much for everything.
Customer Since: 2/2/2003 - Swanee Hochhalter
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My website with Simple Solutions has been extremely reliable - no down time
in the first three months of hosting. My previous "low cost" hosting
resulted in many instances of downtime where the website was down, and web
mail was unavailable. Communications is very important to me - and during
the initial account and host server setup, e-mail communication was very
fast. I always had quick responses. That gave me great confidence and made
me feel like a valuable customer. I'm very happy with Simple Solutions
Customer Since: 2/10/2003 - Paul Hebert
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I signed up 12 February of 2003. Server has worked flawlessly; referral to ECHO has turned out great, tech support has been quite helpful and prompt on many occasions.
Thanks and keep up the good work!
Customer Since: 2/12/2003 - John Clark
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Your always there when I need you. Your service is quick and outstanding. I can't say enough.... You guys are the best.
Customer Since: 2/25/2003 - John Stark
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Because my site lampsandclocks has one of the most unique products in the world, I wanted a host who would answer my questions promptly and give me cooperation.
I FOUND EFFICIENCY....QUICK , CARING RESPONSE from SIMPLE SOLUTIONS. The price plans are more than reasonable and I now have features that help me track my
hits, visits, and analyze my results, and many other features I will implement as our corporation grows. SIMPLE SOLUTIONS was the RIGHT solution for
www.lampsandclocks.com
Customer Since: 2/27/2003 - Paul Wilson
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The knowledgeable folks at Simple Solutions have been, literally, just minutes away during the entire set-up process for theDaiilyLama.com.
Every question—or insecurity—received an immediate response. This is the epitome of customer care!
Customer Since: 3/12/2003 - Lin McNulty
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I had done ALOT of research for a web host. I read, scrutinized, compared till I was blue in the face. When I got here I saw the prices & said 'wow' cool!
But the clincher was Curtis in sales, so very helpful & patient with the bazillion questions I asked, even volunteering information that he really didn't have to.
I felt his care had to be indicative of the level of service offered & after reading the raving testimonials, especially the ones about tech support, I said, 'ok,
I'll bite' & signed up. Let me tell you, these 4 months have been harrowing setting up my business because I was integrating them with a new processor, but the guys
in tech support ABSOLUTELY ROCK! Can we say they will hold your hand? I am totally new to the world of e-commerce but any question or issue (and there were MANY!)
I had was answered or responded to with lightning speed! I am very happy to have Simple Solutions as my web host.
Customer Since: 5/24/2004 - Jacquie Bird
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